State Shared Services and Regional Consolidation Efforts

State governments are examining the prospect of interlocal shared service initiatives as a means of reducing service delivery costs and providing tax relief, as well as streamlining local services, eliminating duplicative services, and enhancing governmental responsiveness and transparency. In an effort to effectively encourage the development and implementation of shared services, states should: provide financial support or incentives; collect and disseminate concrete information regarding the benefits of shared service initiatives; establish shared service performance measures; develop a central point of information to field questions from communities who are in the process of developing, implementing, or sustaining shared services; and work to ensure that the long-term interests of the taxpayers are paramount.

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About the Authors
Marc Holzer is dean of the School of Public Affairs and Administration, and Board of Governors Professor of Public Affairs and Administration, at Rutgers University’s Newark campus. He is the editor-in-chief of the Public Performance and Management Review, and is a past president of the American Society for Public Administration, and is a fellow of the National Academy of Public Administration.

Leila Sadeghi is a project manager for the Public Performance Measurement and Reporting Network and a doctoral student in Urban Education Policy at Rutgers University’s Newark campus. She recently participated in research on shared services and property tax reduction for the State of New Jersey.

Richard W. Schwester is assistant professor in the department of public management at John Jay College of Criminal Justice (CUNY). He serves on the editorial boards of Public Performance and Management Review and the Journal of Public Management and Social Policy.