IT Outsourcing in the States: An Increasingly Popular and Evolving Option
Hiring private sector contractors to perform functions and services that would otherwise be performed by government employees—now called “outsourcing”—is not new to state government, especially for Information Technology (IT). Many states have outsourced key IT functions and services, including all or part of their networks, since the 1990s. In fact, as early as 1999, the National Association of State Chief Information Officers (NASCIO) gave recognition awards to states with outstanding public-private partnerships. What has changed for states are (1) the increased importance of using IT outsourcing in ways that tangibly enhance efficiency and costeffectiveness; and (2) emphasis on successfully managing the outsourced IT function.
About the Author
Mary Gay Whitmer, JD, CIPP/G is an issues coordinator for the National Association of State Chief Information Officers (NASCIO) with responsibility for coordinating association activities in the areas IT procurement and privacy.