Governing for Results in the States
Results-based decision-making in state government has gained considerable interest as part of government accountability. Use of outcome information by elected officials and managers in budgeting and improving services to citizens still falls far short of its potential. This article provides suggestions for more effective collection and use of performance information.
About the Authors
Harry P. Hatry is director of the Public Management Program for The Urban Institute in Washington, D.C. He has been a leader in developing performance management and evaluation procedures for public agencies at all three levels of government.
Katharine Mark, a senior associate at the Urban Institute, has assisted local governments in Eastern Europe in introducing performance management and is currently a major contributor to the legislating for results project for state legislatures.
Judy Zelio has researched and written on state tax and budget issues for the National Conference of State Legislatures in Denver, Colorado since 1988.