Trends indicate a tight labor market for Information Technology (IT) professionals in the United States. For example, a report by the Information Technology Association of America and Virginia Tech estimates there are 346,000 vacancies in core IT positions.' Surveys of the private sector show that the recruiting and retaining IT professionals remains a difficult task in light of the increasing demand for employees, the apparent lack of qualified workers and the dynamics of hi-tech industries. 

State governments across the nation have been on the upswing, constantly reforming their governance structures, improving administration and management and innovating policies and programs. This article highlights efforts to improve the capacity of state government, raises pertinent issues and questions, and suggests options for state policy-makers to consider.

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