In an effort to contain costs while also providing better consumer service, government agencies throughout North America are developing business plans and restructuring professional and occupational regulatory agencies. Increased technology use is bringing new security problems along with enhanced access for all stakeholders. The professional licensing stakeholder community is expanding to include international regulators.
About the Author
Pam Brinegar is the executive director of The Council on Licensure, Enforcement and Regulation (CLEAR), which provides educational programs for professional licensing officials. CLEAR is an affiliate of The Council of State Governments.