New Urban Institute report offers recommendations for improving performance measurement systems
Governments have now embraced performance measurement as an ongoing component of performance management. Additionally, over the last decade or so, the availability of tools - in areas like data analytics and visualization - has exploded, providing managers new opportunities to improve the information collected through their performance measurement programs. According to a recent report from the Urban Institute, that means that performance measurement and management are entering a "new phase". To assist leaders in both the private and public sectors, the report provides a number of recommendations for using those newly available tools to help transform and upgrade performance measurement systems.
Read the full report here: Transforming Performance Measurement for the 21st Century.