Health Insurance Exchange Implementation: The Road Ahead

2012 National Conference

CSG Health Policy Task Force
What's Next for Health Exchanges?
December 1, 2012

As the political dust surrounding health care reform settles, states are getting down to the business of establishing health insurance exchanges. Participants learned more about key health insurance exchanges issues in the 2013 legislative sessions. This workshop examined exchange planning and implementation efforts—looking at issues for both state-based and federally facilitated approaches, including partnerships. The panel focused on topics such as governance, regulatory oversight and financing, as well as general exchange policy.

Presentation by Paula Flowers, Health Consultant and former Tennessee Insurance Commissioner, Oak Ridge, Tenn. National Laboratory

"Health Insurance Exchange Implementation: The Road Ahead"


Paula Flowers: 

Paula Flowers is currently employed as part of the management team at the Oak Ridge, Tenn. National Laboratory. Also as president of Enovation Group, she provides project development and management services to the government, energy and healthcare sectors.

Flowers served from 2003 to 2007 as commissioner of Commerce and Insurance for Gov. Phil Bredesen. She supervised 800 employees and administered revenues of more than $400 million. Her responsibilities included the regulation of the insurance industry, the securities industry and the array of boards that govern the state's licensed professionals. She also served as the state fire marshal.

A native of Monterey, Tenn., Flowers previously worked as an attorney and an environmental compliance engineer at Y-12. She holds a Bachelor's degree in Civil Engineering from Tennessee Tech, a Master's degree in Civil Engineering from McNeese State University, and a law degree from the University of Tennessee, where she graduated Summa Cum Laude.