The Indiana Bureau of Motor Vehicles had a problem. In 2005, federal regulations required all convictions and tickets for commercial drivers to be entered into the Bureau of Motor Vehicles computer system within 30 days. Few courts in the state were sending their information electronically. Most of them were either faxing or mailing in rulings. That meant 10,000 paper orders coming in each week had to be entered by a clerk into the bureau’s computer system.